1) Is your web site secure?

Yes! We take internet security very seriously.  our retail system is based on SSL (Secure Socket Layer) encryption standard.  Provided you are using an SSL-compliant browser such as Netscape's navigator or Microsoft's Internet Explorer, you can conduct online purchasing without the fear of an intermediary obtaining your credit card information.  We are also a Verisign secure site.  

2) How often is the web site updated?

For the most up to date pricing and product information, we update our web site daily from Monday to Friday.  We also make real time updates so you can take advantage of last minute price drops and specials.  To be updated via e-mail, make sure you sign up on the subscribe section on the front page.

3) How can I search a product in your database?

Our online shopping system allows you to search using keywords such as item number, item description, even keyword such as Christmas, or Pine (for pine trees)

4) Why do I sometimes get error messages on your web site?

We strive to make your shopping experience at Taiwan imports Online as painless as possible, but occasionally you may get error messages due to server down time, unusually high traffic volume or site maintenance.  if you do have a problem please report it immediately to our webmaster.

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